Type: Permanent employment
\nPreferred background: End of studies – graduated
\nWorking time: 38 h\/week (If you\u2019re finishing your studies it\u2019s possible to start part-time)
\nPreferred starting date: As soon as possible, according to agreement
\nLocation: Keilaranta 1, 02150 Espoo
\nApplication deadline: November 20th, 2019<\/p>\n
Quuppa is a leading provider of Real-Time Locating Systems (RTLS), with its headquarters in Espoo, Finland, and sales offices in USA, UAE, India, China and Australia. The company was established in 2012 by a team of experienced engineers and scientists as a spin-off from Nokia Research Center. Today, Quuppa team has successfully commercialized their innovation and created a complete product platform \u2013 the Quuppa Intelligent Locating System\u2122 \u2013 a one-size-fits-all technology platform for Location Based Services and Applications.<\/em><\/p>\n Quuppa is now looking for a Customer Support Engineer to join the team! As Quuppa team member, your main task will be to provide both remote and on-site support for customers in technical questions related to Quuppa\u2019s products. In addition, you will work together with the sales team as a technical expert when they meet customers, participate in the development of Quuppa\u2019s customer support program, provide technical customer training, and create technical documentation together with the team. The role can be extended to cover also wider responsibilities depending on your knowledge and skills.<\/p>\n Our ideal candidate for this role might be a customer-oriented engineer who is analytical, proactive, and not afraid of asking questions. As Customer Support Engineer, there is a lot of both internal and external communication which underlines the importance of interpersonal skills. The role will also involve travelling to support our customers on-site from time to time. We are preferably looking for someone who can work full-time, but it is also possible to start as a part-time employee if you are about to finish your studies soon.<\/p>\n Requirements for the applicant:<\/strong><\/p>\n – Relevant studies in engineering\/technology (university or university of applied sciences) The following qualities are considered as advantages:<\/strong><\/p>\n – Relevant earlier experience in working with customers and technology Quuppa offers you:<\/strong><\/p>\n – Dynamic and international working environment Does this sound like your next career opportunity? Submit your CV, cover letter, and transcript of records at latest by November 20th, 2019. You may apply for the position here:\u00a0https:\/\/apply.atalent.fi\/quuppa-customer-support-engineer-11-2019<\/a>. Please convert your application documents into PDF format.<\/p>\n In this position, you will be employed as an aTalent employee at Quuppa.<\/p>\n
\n– Analytical and business-oriented mindset
\n– Good interpersonal skills and a customer-oriented approach to work
\n– Excellent spoken and written communication skills in English<\/p>\n
\n– Communication skills in other languages, e.g. Finnish, Chinese, Korean, Japanese and Spanish
\n– Knowledge of electronics and embedded software\/hardware development<\/p>\n
\n– Possibility to work with new and innovative technology
\n– Opportunities for career development in a rapidly growing company, in Finland or abroad<\/p>\n